TERMS AND CONDITIONS
1. Information We Collect: We understand that personal information belongs to each customer, is sensitive, important, and must be kept absolutely confidential. GreenEcard is committed to using your name and related information strictly in accordance with the Privacy Policy. We only collect information related to goods transactions. We collect, process, and store your information solely for the purposes of order processing, delivery, and payment. We do not use it for any other purpose. You can be completely assured when making transactions on our website.
2. How We Use Your Information: When requesting personal information, our goal is to provide you with the most practical services. Information collected through the website helps us:
- Provide consultation and respond to your inquiries
- Deliver the latest updates about us
- Conduct customer surveys
- Carry out promotional activities related to agents/customers
- Measure and improve our products
Your information will be stored for as long as you use our goods/services.
3. Information Security: Protecting your personal information is our top priority. GreenEcard always strives to safeguard user information from unauthorized access, alteration, or destruction of data. We respect your privacy and guarantee not to sell, rent, or share your personal information for commercial purposes in violation of this Privacy Policy. We understand that protecting your personal information is also our responsibility. For any questions or feedback regarding our privacy policy, please contact us via hotline: +84 9024 17606.
4. Data Retention: We will retain customers’ personal information for approximately 1 year or until the customer no longer engages in transactions. We may continue to retain and use customer information when necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Changes:
- Our privacy policy may change from time to time to reflect updates in laws or our services.
- You can change your contact information at any time by contacting us. Your updates will be applied immediately.
- You may delete orders at any time by contacting us.
- If you wish to request the removal of invalid or mistaken orders, please contact us.
5. Information Sharing: We may disclose customers’ personal information at the request of attorneys or competent authorities. We will provide customer information when we believe it is necessary to protect customer rights, ensure the safety of customers or others, or investigate fraud. We also use cookies, tracking pixels, and similar technologies from third-party partners such as Google, Facebook, and Adroll. Cookies are small data files stored in your browser to optimize your experience—for example, saving your information for future logins and delivering relevant ads and offers tailored to you.
GreenEcard
