1. Purpose and Scope of Information Collection: The collection of customer information is aimed at managing product purchase activities on the website https://greencard.vn and promptly handling arising situations (if any). The personal information collected will only be used in the business of selling our smart business card products and to support customers when issues related to product purchases arise. Personal information collected by GreenEcard includes:
- Full name
- Address
- Phone number
In addition to personal information, service-related information includes:
- Product name
- Quantity
2. Scope of Information Use: Personal information collected will only be used internally by GreenEcard for one or all of the following purposes:
- Customer support
- Providing service-related information
- Processing orders and delivering services and information via our website as requested by you
- We may send product information, new services, upcoming event details, or recruitment information if you register to receive email notifications. In addition, we will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments.
3. Information Storage Duration: For personal information, GreenEcard will only delete this data if requested by the customer. Requests should be sent via email to greenEcard@vina-aspire.com.
4. Entities Who May Access Personal Information: Parties who may access customer personal information include:
- Vina Aspire Co., Ltd.
- Competent state authorities upon request.
5. Address of the Personal Information Collector and Manager:
- Vina Aspire Co., Ltd.
- Address: 11th Floor, Deutsches Haus, 33 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City
- Phone: +84 9024 17606
- Website: https://greencard.vn
- Email: greenEcard@vina-aspire.com
6. Means and Tools for Users to Access and Edit Their Personal Data: GreenEcard collects customer information through the website, Zalo (for product orders), or via email at greenEcard@vina-aspire.com. You may contact the above email or phone number to request GreenEcard to edit your personal data.
7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information: At GreenEcard, protecting your personal information is extremely important, and you are assured that the information you provide will be kept confidential. GreenEcard commits not to share, sell, or rent your personal information to any third party. GreenEcard commits to only using your information in the following cases:
- Improving service quality for customers
- Resolving disputes and complaints
- When requested by legal authorities
GreenEcard understands that your rights in protecting personal information are also our responsibility. Therefore, in any case of questions or feedback related to GreenEcard’s privacy policy, or regarding the misuse of personal information beyond the notified purpose or scope, please contact us via hotline +84 9024 17606 or email: greenEcard@vina-aspire.com.
